General Policies
MATERIALS Doing musical activities with a parent is crucial to your child?s musical development and it creates wonderful childhood memories for both of you. KM?s licensing agreement requires that we sell home materials to each student. The non-refundable materials fee is a SEPARATE PAYMENT made directly to Margaret?s Music Studio on the first day of class. Checks only, please ? no cash. CANCELLATIONS - In case of bad weather, we usually follow the lead of Birmingham Public Schools. Check your email in the morning to get KM cancellation information. You may also contact The Community House (www.communityhouse.com), (248-644-5832) or the B?ham YMCA (248-644-9036) to see if classes are cancelled. A canceled class is either 1) made up at the end of the semester, 2) treated as a credit, or 3) refunded.
MAKE-UP CLASSES This schedule is subject to change - updates will be sent via e-mail. Make up as often as necessary. Please stay home if ill. VG-babies, OT-Toddlers, IT-Preschoolers ABC-0-4 yr. , YCh-Kindergarten MON TUES WED THURS FRI SAT
09:30 OT VG ABC (wk. 5) OT VG IT 10:30 VG OT OT VG OT OT 11:30 VG ---- VG OT ABC (wk. 5) VG 12:30 ---- ---- ---- ---- ---- 01:30 IT ---- ---- ---- ---- 04:15 YCh ---- ---- ---- ----
SAFETY It is important that all children feel safe in Kindermusik and that every child understands that throwing and pushing are never allowed. Please be very firm with your child on this issue. Of course, we will always be available to discuss these matters in person, on the phone, or by e-mail. Sometimes a very young toddler will throw an egg, thinking it is like a ball. A gentle admonition is usually all that is necessary in that case.
Imagine That and Young Child caregivers: Please do not leave the hallway when your child is in class.
HEALTH Clear, runny noses are allowed, but not noses with yellow or green discharge. Sneezing and coughing children should not attend class. If your child has (non-contagious) allergies, please inform me in advance.
GUESTS Adult guests are welcome, as well as (quiet) babies in strollers. Older children may not attend regularly ? an occasional visit is OK, if they can sit quietly in a corner. CRYING OR OTHERWISE DISTRACTING CHILDREN After about 20 seconds of crying, please try to remove your crying child until he is calmed down. TALKATIVE GROWNUPS!!! We are so glad you are making friends in Kindermusik. But please model appropriate classroom behavior for your child. A few comments to your neighbor is fine. But a whole conversation is inconsiderate to all of us. FOOD AND TOYS Keep food and toys hidden away during class. They can be very distracting, especially for the older students (babies don?t seem to notice as much). Mothers of babies are permitted to nurse. Also, remove the pacifier! You want your child to be free to sing and vocalize. PROMPTNESS Even very young children know when they are arriving late to class. This can cause your child to be withdrawn and clingy, and she then does not get as much out of the experience. BATHROOM Please, please take potty-trained children to the potty before class! A potty break in the middle of class causes your child to miss something important. Thanks for your cooperation!
Refund Policy
Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Studio Refund Policy Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.
Kindermusik Refund Policy
Materials fees are non-refundable. Tuition is not refundable after the second week, except in extreme circumstances.
Privacy Policy
We promise to respect your privacy. We do not sell, rent, loan or transfer
any personal information regarding our customers or their children to any third
parties. Any information you provide about yourself or your children is held
with the utmost care and security and will not be used in ways to which you
have not consented.
Information gathered on our web site is collected and
used by us and SimplySignup. We will not collect any personal
information about adults or children except when specifically and knowingly
provided by them. If we collect any personally identifiable information about
children, we will first obtain their parents' consent. Examples of personally
identifiable information include full name and birth date.
Use of Information
Information collected by us is used internally by our authorized individuals
for three main purposes. First, we may collect information for improving our
site by seeing which areas, features, and products are most popular. Second, we
may collect information in order to personalize the site for our customers. Third,
we may collect personal information from visitors who request additional
information about our studio, a Free Preview Class Coupon, or
who choose to register for classes online.
We hope that you will want to provide information about yourself, because it
will make your experience here more valuable to you. If you are comfortable
sharing some basic information, you will receive enhanced services that are
impossible to offer to anonymous users. Examples of such services may include
email notices of special and discounted items, e-newsletters, and special
mailings related only to this studio. In addition, you may choose to receive
occasional emails from Margaret's Music Studio and SimplySignup, including free developmental
activities and special offers.
On occasion, we may also share non-personal, summary information regarding
our customers with unrelated third parties (for example, we may publicly
disclose the aggregate number of registered users of our web site). However, we
will not share any personal information about any particular customer.
Security
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)--the highest standard in online encryption
technology--to ensure that your personal and credit card information remains
secure. SSL encryption allows you to register with confidence, knowing that
only you and Margaret's Music Studio have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is
immediately encrypted for your protection. There are two simple ways to see if
you are on a secure page:
- Look at the URL (website
address) in your browser. If you are connected to a secure server, the URL
will always begin with "https" rather than "http."
- Most browsers display an icon
that indicates whether or not you have a secure connection. Look for the
unbroken key or closed lock icons in the bottom left or right corner of
your browsers.
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